SMC Technology

Pryvate secure managed conversations can be deployed



Architecture Diagram For Premise 



Transcription Engines




Next-generation speech engine leveraging deep learning technology.

High recognition accuracy from day 1, heightened algorithm “fine tunes” with each use for enhanced accuracy over time.

Obtains and adapts to a variety of accents and environments, including a large variety of regional dialects.  High acclimatisation of the users voice therefore learning words and phrases used most to minimize corrections during dictation.


*Currently only available in English only, with regional Accents available.

As SMC-Pro, available in a diverse set of Medical Disciplines.


As SMC-Pro, available with Legal vocabulary and rules. 


AI Premium Service
Our AI Premium service combines the speed of an AI engine with a 'Human touch' QA function for increased output quality of 99%-100% accuracy. This service is available across audio recordings from all vertical sectors and leverages QA teams that have specific sector disciplines i.e. Medical transcriptions go to a QA team that constantly QA's Medical transcriptions.


Coming soon

Engine for transcribing up to a dozen separate voices in a conversation.

Other languages coming soon.

Automatic Speech Recognition
Automatic Speech Recognition (ASR) powered by deep learning neural networking to power your applications like voice search or speech transcription.

Global Vocabulary
Recognizes 120 languages and variants with an extensive vocabulary.

Noise Robustness
Handles noisy audio from many environments without requiring additional noise cancellation.

Automatic Punctuation BETA
Accurately punctuates transcriptions (e.g., commas, question marks, and periods) with machine learning.

Speaker Diarization BETA
Know who said what - you can now get automatic predictions about which of the speakers in a conversation spoke each utterance.



3rd Party Engines

Google Speech2text




Engine for captioning video. Coming Soon


Amazon Transcribe

Coming Soon


IBM Watson

Coming Soon






Amazon Services


Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. This means customers of all sizes and industries can use it to store and protect any amount of data for a range of uses, such as websites, mobile applications, back-up and restore, archive, enterprise applications, IoT devices, and big data analytics. Amazon S3 provides easy-to-use management features, so you can organize your data and configures finely-tuned access controls to meet your specific business, organizational, and compliance requirements. Amazon S3 is designed for 99.999999999% (11 9's) of durability, and stores data for millions of applications for companies all around the world.

Industry-leading performance, scalability, availability, and durability

Scale your storage resources up and down to meet fluctuating demands, without upfront investments or resource procurement cycles. Amazon S3 is designed for 99.999999999% (11 9’s) of data durability - because it automatically creates and stores copies of all S3 objects across multiple systems. This means your data is available when needed and it is then protected against failures, errors, and threats.

Unmatched security, compliance, and audit capabilities

Store your data in Amazon S3 and secure it from unauthorized access with encryption features and access management tools. S3 is the only object storage service that allows you to block public access to all of your objects at the bucket or account level with S3 Block Public Access. S3 maintains compliance programs, such as PCI-DSS, HIPAA/HITECH, FedRAMP, EU Data Protection Directive, and FISMA, to help you meet regulatory requirements. AWS also supports numerous auditing capabilities to monitor access requests to your S3 resources.


Need More Info?

Have more questions, or need a customised technology we would love to help, contact us today.

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